Frequently Asked Questions
Everything you need to know about our products, orders, and shipping.
What is the Saturdays NYC return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
How should I care for my Saturdays NYC apparel?
To maintain the quality of our garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the interior wash tag of every item.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and local customs regulations.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your products available in physical stores?
In addition to our online store, you can visit our Saturdays NYC flagship locations in New York, Tokyo, and Sydney, as well as select premium retail partners globally.